Recall 20V-025: 2019–2020 Chevrolet 4500HD, 2020 Chevrolet 4500XD and 7 more
Isuzu Technical Center of America, Inc. recall for seat belts, reported to NHTSA on Jan 17, 2020, covering about 1,138 vehicles.
The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
The risk
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
The fix
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Isuzu Technical Center of America, Inc. |
|---|---|
| Component | Seat Belts › Front › Webbing |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V025000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet 4500HD | 2019, 2020 | All years |
| Chevrolet 4500XD | 2020 | All years |
| Chevrolet 5500HD | 2020 | All years |
| Chevrolet 5500XD | 2020 | All years |
| Isuzu NPR | 2019 | All years |
| Isuzu NPR HD | 2019, 2020 | All years |
| Isuzu NPR XD | 2020 | All years |
| Isuzu NQR | 2020 | All years |
| Isuzu NRR | 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-025?
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
How is recall 20V-025 fixed?
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.