Recall 19V-864: 2017–2019 Ford F-250 SD, 2017–2019 Ford F-350 SD and 1 more

Ford Motor Company recall for latches/locks/linkages, reported to NHTSA on Dec 4, 2019, covering about 231,664 vehicles.

NHTSA number
19V-864
Report date
Dec 4, 2019
Vehicles affected
231,664
Owners notified
Jan 22, 2020

The problem

Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

The risk

Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.

The fix

Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerFord Motor Company
ComponentLatches/Locks/Linkages › Tailgate › Latch
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number19V864000

Vehicles in this recall

VehicleModel years
Ford F-250 SD2017, 2018, 2019All years
Ford F-350 SD2017, 2018, 2019All years
Ford F-450 SD2017, 2018, 2019All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-864?

Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

How is recall 19V-864 fixed?

Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.