Recall 19V-835: 2019–2020 Chevrolet 4500HD, 2020 Chevrolet 4500XD and 6 more
Isuzu Technical Center of America, Inc. recall for wheels, reported to NHTSA on Nov 20, 2019, covering about 1,926 vehicles.
The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
The risk
If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
The fix
Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Isuzu Technical Center of America, Inc. |
|---|---|
| Component | Wheels › Lugs/Nuts/Bolts/Studs |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V835000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet 4500HD | 2019, 2020 | All years |
| Chevrolet 4500XD | 2020 | All years |
| Chevrolet 5500HD | 2019, 2020 | All years |
| Chevrolet 5500XD | 2019, 2020 | All years |
| Isuzu NPR HD | 2017, 2018, 2019, 2020 | All years |
| Isuzu NPR XD | 2019, 2020 | All years |
| Isuzu NQR | 2019, 2020 | All years |
| Isuzu NRR | 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-835?
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
How is recall 19V-835 fixed?
Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.