Recall 19V-730: 2017 E-One Chsh, 2013–2019 E-One Cyclone II and 3 more
E-One Incorporated recall for electrical system, reported to NHTSA on Oct 14, 2019, covering about 1,603 vehicles.
The problem
E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
The risk
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
The fix
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | E-One Incorporated |
|---|---|
| Component | Electrical System › Starter Assembly |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V730000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| E-One Chsh | 2017 | All years |
| E-One Cyclone II | 2013, 2014, 2015, 2016, 2017, 2018, 2019 | All years |
| E-One Cyclone III | 2013, 2014 | All years |
| E-One Quest II | 2014, 2015, 2016, 2017, 2018, 2019 | All years |
| E-One Typhoon | 2013, 2014, 2015, 2016, 2017, 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-730?
E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
How is recall 19V-730 fixed?
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.