Recall 19V-709: 2020 Mercedes-Benz GLE 350, 2020 Mercedes-Benz GLE 450 and 2 more

Mercedes-Benz USA, LLC. recall for structure, reported to NHTSA on Oct 4, 2019, covering about 13,799 vehicles.

NHTSA number
19V-709
Report date
Oct 4, 2019
Vehicles affected
13,799
Owners notified
Nov 8, 2019

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

The risk

The detached trim can become a road hazard, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMercedes-Benz USA, LLC.
ComponentStructure › Body › Door › Hinge and Attachments
Recall started bythe manufacturer
NHTSA campaign number19V709000

Vehicles in this recall

VehicleModel years
Mercedes-Benz GLE 3502020All years
Mercedes-Benz GLE 4502020All years
Mercedes-Benz GLS 580 4Matic2020All years
Mercedes-Benz GLS4502020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-709?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

How is recall 19V-709 fixed?

MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.