Recall 19V-689: 2020 Keystone Cougar

Keystone RV Company recall for electrical system, reported to NHTSA on Sep 30, 2019, covering about 379 vehicles.

NHTSA number
19V-689
Report date
Sep 30, 2019
Vehicles affected
379
Owners notified
Oct 25, 2019

The problem

Keystone RV Company (Keystone) is recalling certain 2020 Cougar fifth wheels and travel trailers, models 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI and 34TSB. The wiring for the solar preparation kit may have been incorrectly wired to the wrong side of the 12V breaker, potentially allowing an electrical short circuit in the event of damage to the wiring.

The risk

An electrical short circuit increases the risk of a fire.

The fix

Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on October 25, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-361.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerKeystone RV Company
ComponentElectrical System › Wiring
Recall started bythe manufacturer
NHTSA campaign number19V689000

Vehicles in this recall

VehicleModel years
Keystone Cougar2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-689?

Keystone RV Company (Keystone) is recalling certain 2020 Cougar fifth wheels and travel trailers, models 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI and 34TSB. The wiring for the solar preparation kit may have been incorrectly wired to the wrong side of the 12V breaker, potentially allowing an electrical short circuit in the event of damage to the wiring.

How is recall 19V-689 fixed?

Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on October 25, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-361.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.