Recall 19V-671: 2020 Heartland Milestone

Heartland Recreational Vehicles, LLC recall for equipment, reported to NHTSA on Sep 20, 2019, covering about 28 vehicles.

NHTSA number
19V-671
Report date
Sep 20, 2019
Vehicles affected
28
Owners notified
Sep 20, 2019

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Milestone recreational trailers. The wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.

The risk

If the bed falls while someone is on, or under, the bunk, there is an increased risk of an injury.

The fix

Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began September 20, 2019. Owners may contact Heartland customer service at 1-877-262-8032.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerHeartland Recreational Vehicles, LLC
ComponentEquipment
Recall started bythe manufacturer
NHTSA campaign number19V671000

Vehicles in this recall

VehicleModel years
Heartland Milestone2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-671?

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Milestone recreational trailers. The wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.

How is recall 19V-671 fixed?

Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began September 20, 2019. Owners may contact Heartland customer service at 1-877-262-8032.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.