Recall 19V-647: 2017–2019 Chevrolet LOW Cab Forward 3500, 2017–2019 Chevrolet LOW Cab Forward 4500 and 3 more
Isuzu Technical Center of America, Inc. recall for electrical system, reported to NHTSA on Sep 9, 2019, covering about 16,766 vehicles.
The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can lead to a stall.
The risk
A stall can increase the risk of a crash.
The fix
Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Isuzu Technical Center of America, Inc. |
|---|---|
| Component | Electrical System › Wiring |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V647000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet LOW Cab Forward 3500 | 2017, 2018, 2019 | All years |
| Chevrolet LOW Cab Forward 4500 | 2017, 2018, 2019 | All years |
| Chevrolet LOW Cab Forward 6500 | 2018, 2019 | All years |
| Isuzu FTR | 2018, 2019 | All years |
| Isuzu N-Series | 2017, 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-647?
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can lead to a stall.
How is recall 19V-647 fixed?
Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.