Recall 19V-637: 2019–2020 Jeep Cherokee

Chrysler (FCA US LLC) recall for steering, reported to NHTSA on Aug 29, 2019, covering about 5,294 vehicles.

NHTSA number
19V-637
Report date
Aug 29, 2019
Vehicles affected
5,294
Owners notified
Oct 24, 2019

The problem

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

The risk

A loss of steering control increases the risk of a crash.

The fix

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerChrysler (FCA US LLC)
ComponentSteering › Rack and Pinion › Rack
Steering › Rack and Pinion › Pinion Shaft
Recall started bythe manufacturer
NHTSA campaign number19V637000

Vehicles in this recall

VehicleModel years
Jeep Cherokee2019, 2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-637?

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

How is recall 19V-637 fixed?

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.