Recall 19V-616: 2015 Mack Pinnacle (CXU)

Mack Trucks, Inc. recall for suspension, reported to NHTSA on Aug 21, 2019, covering about 8 vehicles.

NHTSA number
19V-616
Report date
Aug 21, 2019
Vehicles affected
8
Owners notified
Sep 27, 2019

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.

The risk

Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.

The fix

Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMack Trucks, Inc.
ComponentSuspension › Front
Recall started bythe manufacturer
NHTSA campaign number19V616000

Vehicles in this recall

VehicleModel years
Mack Pinnacle (CXU)2015All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-616?

Mack Trucks, Inc. (Mack) is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.

How is recall 19V-616 fixed?

Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.