Recall 19V-550: 2019–2020 Thomas Built Buses Minotour, 2019–2020 Thomas Built Buses SAF-T-Liner C2 and 2 more
Daimler Trucks North America LLC recall for structure, reported to NHTSA on Jul 25, 2019, covering about 3,080 vehicles.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The fix
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Daimler Trucks North America LLC |
|---|---|
| Component | Structure › Emergency › Escape/Egress/Exit |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V550000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Thomas Built Buses Minotour | 2019, 2020 | All years |
| Thomas Built Buses SAF-T-Liner C2 | 2019, 2020 | All years |
| Thomas Built Buses SAF-T-Liner EFX | 2019, 2020 | All years |
| Thomas Built Buses SAF-T-Liner HDX | 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-550?
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
How is recall 19V-550 fixed?
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.