Recall 19V-523: 2014–2020 Spartan Gladiator, 2014–2020 Spartan Metrostar
Spartan Motors USA recall for suspension, reported to NHTSA on Jul 12, 2019, covering about 234 vehicles.
The problem
Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
The risk
A loss of power steering assist increases the risk of a crash.
The fix
Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Spartan Motors USA |
|---|---|
| Component | Suspension › Front Steering › Hydraulic Power Assist System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V523000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Spartan Gladiator | 2014, 2015, 2016, 2017, 2018, 2019, 2020 | All years |
| Spartan Metrostar | 2014, 2015, 2016, 2017, 2018, 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-523?
Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
How is recall 19V-523 fixed?
Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.