Recall 19V-517: 2020 Crossroads Hampton, 2020 Crossroads Sunset

Keystone RV Company recall for service brakes, electric, reported to NHTSA on Jul 10, 2019, covering about 485 vehicles.

NHTSA number
19V-517
Report date
Jul 10, 2019
Vehicles affected
485
Owners notified
Jul 29, 2019

The problem

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

The risk

If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.

The fix

Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-357.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerKeystone RV Company
ComponentService Brakes, Electric
Recall started bythe manufacturer
NHTSA campaign number19V517000

Vehicles in this recall

VehicleModel years
Crossroads Hampton2020All years
Crossroads Sunset2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-517?

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

How is recall 19V-517 fixed?

Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-357.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.