Recall 19V-497: 2018–2019 Mazda CX-5, 2019 Mazda Mazda3 and 1 more
Mazda North American Operations recall for engine, reported to NHTSA on Jun 27, 2019, covering about 262,220 vehicles.
The problem
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
The risk
An unexpected stall increases the risk of a crash.
The fix
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mazda North American Operations |
|---|---|
| Component | Engine Power Train › Automatic Transmission › Control Module (Tcm/Pcm/Tecm) |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V497000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mazda CX-5 | 2018, 2019 | All years |
| Mazda Mazda3 | 2019 | All years |
| Mazda Mazda6 | 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-497?
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
How is recall 19V-497 fixed?
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.