Recall 19V-447: 2014 Jeep Cherokee

Chrysler (FCA US LLC) recall for power train, reported to NHTSA on Jun 13, 2019, covering about 81,615 vehicles.

NHTSA number
19V-447
Report date
Jun 13, 2019
Vehicles affected
81,615
Owners notified
Aug 8, 2019

The problem

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

The risk

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

The fix

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerChrysler (FCA US LLC)
ComponentPower Train › Automatic Transmission
Recall started bythe manufacturer
NHTSA campaign number19V447000

Vehicles in this recall

VehicleModel years
Jeep Cherokee2014All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-447?

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

How is recall 19V-447 fixed?

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.