Recall 19V-435: 2011–2017 Ford Explorer

Ford Motor Company recall for suspension, reported to NHTSA on Jun 10, 2019, covering about 1,194,173 vehicles.

NHTSA number
19V-435
Report date
Jun 10, 2019
Vehicles affected
1,194,173
Owners notified
Jun 26, 2019

The problem

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

The risk

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

The fix

Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerFord Motor Company
ComponentSuspension › Rear
Recall started bythe manufacturer
NHTSA campaign number19V435000

Vehicles in this recall

VehicleModel years
Ford Explorer2011, 2012, 2013, 2014, 2015, 2016, 2017All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-435?

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

How is recall 19V-435 fixed?

Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.