Recall 19V-413: 2017–2018 Lifeline Type I

The problem

Life Line Emergency Vehicles (Life Line) is recalling certain 2017-2018 Ford chassis-based Type I ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. These displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

The risk

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

The fix

Life Line will work with ASA to notify owners and provide a remedy, free of charge. The recall began March 29, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or Life Line Emergency Vehicles at 1-563-578-3317.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-413?

Life Line Emergency Vehicles (Life Line) is recalling certain 2017-2018 Ford chassis-based Type I ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. These displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

How is recall 19V-413 fixed?

Life Line will work with ASA to notify owners and provide a remedy, free of charge. The recall began March 29, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or Life Line Emergency Vehicles at 1-563-578-3317.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.