Recall 19V-115: 2019 Porsche Cayenne, 2019 Porsche Cayenne S and 16 more
Porsche Cars North America, Inc. recall for service brakes, reported to NHTSA on Feb 20, 2019, covering about 14,110 vehicles.
The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
The risk
If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
The fix
Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Porsche Cars North America, Inc. |
|---|---|
| Component | Service Brakes Electrical System › Instrument Cluster/Panel |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V115000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Porsche Cayenne | 2019 | All years |
| Porsche Cayenne S | 2019 | All years |
| Porsche Panamera | 2017, 2018 | All years |
| Porsche Panamera 4 | 2017, 2018 | All years |
| Porsche Panamera 4 Executive | 2018 | All years |
| Porsche Panamera 4 Hybrid | 2018 | All years |
| Porsche Panamera 4 Hybrid Executi | 2018 | All years |
| Porsche Panamera 4 Hybrid Sport T | 2018 | All years |
| Porsche Panamera 4 Sport Turismo | 2018 | All years |
| Porsche Panamera 4S | 2017, 2018 | All years |
| Porsche Panamera 4S Executive | 2017, 2018 | All years |
| Porsche Panamera 4S Sport Turismo | 2018 | All years |
| Porsche Panamera Turbo | 2017, 2018 | All years |
| Porsche Panamera Turbo Executive | 2017, 2018 | All years |
| Porsche Panamera Turbo S Hybrid | 2018 | All years |
| Porsche Panamera Turbo S Hybrid E | 2018 | All years |
| Porsche Panamera Turbo S Hybrid S | 2018 | All years |
| Porsche Panamera Turbo Sport Turi | 2018 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-115?
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
How is recall 19V-115 fixed?
Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.