Recall 19V-114: 2019 Audi Q7, 2019 Audi Q8 and 2 more Suspension Recall

NHTSA number

19V-114

Report date

Feb 20, 2019

Vehicles affected

34

Owners notified

Mar 18, 2019

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

The risk

Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

The fix

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

Manufacturer	Volkswagen Group of America, Inc.
Component	Suspension › Front › Shock Absorber
Recall started by	the manufacturer
NHTSA campaign number	19V114000

Vehicles in this recall

Vehicle	Model years
Audi Q7	2019	All years
Audi Q8	2019	All years
Audi S5	2019	All years
Audi S5 Cabriolet	2019	All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-114?

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

How is recall 19V-114 fixed?

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.