Recall 18V-920: 2017–2019 Custom Truck & Body Works Pumper, 2017–2019 Custom Truck & Body Works Rescue Truck and 4 more
Custom Truck And Body Works recall for exterior lighting, reported to NHTSA on Dec 20, 2018, covering about 28 vehicles.
The problem
Custom Trucks And Body Works (Custom Trucks) is recalling certain 2017-2019 Type I, II and III Ambulances, Rescue Trucks, Pump Trucks and Tanker Trucks equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
The risk
If the brake lights falsely illuminate, other drivers could become confused, increasing the risk of a crash.
The fix
Custom Trucks will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 28, 2019. Owners may contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Recall details
| Manufacturer | Custom Truck And Body Works |
|---|---|
| Component | Exterior Lighting › Brake Lights |
| Recall started by | the manufacturer |
| NHTSA campaign number | 18V920000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Custom Truck & Body Works Pumper | 2017, 2018, 2019 | All years |
| Custom Truck & Body Works Rescue Truck | 2017, 2018, 2019 | All years |
| Custom Truck & Body Works Tanker | 2017, 2018, 2019 | All years |
| Custom Truck & Body Works Type 1 Ambulance | 2017, 2018, 2019 | All years |
| Custom Truck & Body Works Type 2 Ambulance | 2017, 2018, 2019 | All years |
| Custom Truck & Body Works Type 3 Ambulance | 2017, 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 18V-920?
Custom Trucks And Body Works (Custom Trucks) is recalling certain 2017-2019 Type I, II and III Ambulances, Rescue Trucks, Pump Trucks and Tanker Trucks equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
How is recall 18V-920 fixed?
Custom Trucks will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 28, 2019. Owners may contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.