Recall 18V-800: 2017–2019 Volvo S90, 2017–2019 Volvo V60 and 6 more
Volvo Car USA LLC recall for electrical system, reported to NHTSA on Nov 13, 2018, covering about 17,548 vehicles.
The problem
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
The risk
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
The fix
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Volvo Car USA LLC |
|---|---|
| Component | Electrical System › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 18V800000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Volvo S90 | 2017, 2018, 2019 | All years |
| Volvo V60 | 2017, 2018, 2019 | All years |
| Volvo V60CC | 2017, 2018, 2019 | All years |
| Volvo V90 | 2017, 2018, 2019 | All years |
| Volvo V90CC | 2017, 2018, 2019 | All years |
| Volvo XC40 | 2017, 2018, 2019 | All years |
| Volvo XC60 | 2017, 2018, 2019 | All years |
| Volvo XC90 | 2017, 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 18V-800?
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
How is recall 18V-800 fixed?
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.