Recall 18V-712: 2018–2019 Carado Axion, 2018–2019 Carado Banff and 6 more
Erwin Hymer Group North America, Inc. recall for equipment, reported to NHTSA on Oct 11, 2018, covering about 172 vehicles.
The problem
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
The risk
If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
The fix
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Erwin Hymer Group North America, Inc. |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer |
| Recall started by | the manufacturer |
| NHTSA campaign number | 18V712000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Carado Axion | 2018, 2019 | All years |
| Carado Banff | 2018, 2019 | All years |
| Hymer Aktiv | 2018, 2019 | All years |
| Hymer Aktiv 2.0 | 2018, 2019 | All years |
| Roadtrek Simplicity | 2018, 2019 | All years |
| Roadtrek Simplicity SRT | 2018, 2019 | All years |
| Roadtrek Zion | 2018, 2019 | All years |
| Roadtrek Zion SRT | 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 18V-712?
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
How is recall 18V-712 fixed?
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.