Recall 18V-620: 2018–2019 Mitsubishi Eclipse Cross, 2017–2018 Mitsubishi Outlander and 2 more
Mitsubishi Motors North America, Inc. recall for forward collision avoidance, reported to NHTSA on Sep 14, 2018, covering about 9,166 vehicles.
The problem
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
The risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
The fix
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mitsubishi Motors North America, Inc. |
|---|---|
| Component | Forward Collision Avoidance › Software › Pedestrian/Cyclist/Object/Obstacle/ Recognition Electrical System › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 18V620000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mitsubishi Eclipse Cross | 2018, 2019 | All years |
| Mitsubishi Outlander | 2017, 2018 | All years |
| Mitsubishi Outlander Phev | 2018 | All years |
| Mitsubishi Outlander Sport | 2018 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 18V-620?
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
How is recall 18V-620 fixed?
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.