Recall 18V-584: 2012–2018 Collins School Bus

Collins Bus Corporation recall for equipment adaptive/mobility, reported to NHTSA on Sep 4, 2018, covering about 59 vehicles.

NHTSA number
18V-584
Report date
Sep 4, 2018
Vehicles affected
59
Owners notified
Nov 9, 2018

The problem

Collins Bus Corporation (Collins Bus) is recalling certain 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

The fix

Collins Bus will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall is expected to begin October 2018. Owners may contact Collins Bus customer service at 1-800-533-1850 extension 424 or Ricon Customer Service at 1-800-322-2884.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerCollins Bus Corporation
ComponentEquipment Adaptive/Mobility
Recall started bythe manufacturer
NHTSA campaign number18V584000

Vehicles in this recall

VehicleModel years
Collins School Bus2012, 2013, 2014, 2015, 2016, 2017, 2018All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 18V-584?

Collins Bus Corporation (Collins Bus) is recalling certain 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

How is recall 18V-584 fixed?

Collins Bus will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall is expected to begin October 2018. Owners may contact Collins Bus customer service at 1-800-533-1850 extension 424 or Ricon Customer Service at 1-800-322-2884.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.