Recall 18V-583: 2012–2018 Eldorado Advantage, 2012–2018 Eldorado Aero Elite and 4 more
Eldorado National-Kansas recall for equipment adaptive/mobility, reported to NHTSA on Aug 31, 2018, covering about 244 vehicles.
The problem
Eldorado National-Kansas (Eldorado) is recalling certain 2012-2018 Eldorado Aerotech, Aero Elite, Transtech, Advantage, World Trans and Impulse transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
The fix
Eldorado will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 24, 2018. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Eldorado National-Kansas |
|---|---|
| Component | Equipment Adaptive/Mobility |
| Recall started by | the manufacturer |
| NHTSA campaign number | 18V583000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Eldorado Advantage | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Eldorado Aero Elite | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Eldorado Aerotech | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Eldorado Transtech | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Eldorado World Trans | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Goshen Impulse | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 18V-583?
Eldorado National-Kansas (Eldorado) is recalling certain 2012-2018 Eldorado Aerotech, Aero Elite, Transtech, Advantage, World Trans and Impulse transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
How is recall 18V-583 fixed?
Eldorado will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 24, 2018. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.