Recall 18V-560: 2015–2019 Thomas Built Buses SAF-T-Liner C2, 2015–2019 Thomas Built Buses SAF-T-Liner HDX

Daimler Trucks North America LLC recall for equipment adaptive/mobility, reported to NHTSA on Aug 23, 2018, covering about 84 vehicles.

NHTSA number
18V-560
Report date
Aug 23, 2018
Vehicles affected
84
Owners notified
Dec 6, 2018

The problem

Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

The fix

Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerDaimler Trucks North America LLC
ComponentEquipment Adaptive/Mobility
Recall started bythe manufacturer
NHTSA campaign number18V560000

Vehicles in this recall

VehicleModel years
Thomas Built Buses SAF-T-Liner C22015, 2016, 2017, 2018, 2019All years
Thomas Built Buses SAF-T-Liner HDX2015, 2016, 2017, 2018, 2019All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 18V-560?

Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

How is recall 18V-560 fixed?

Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.