Recall 18V-502: 2019 Alta Redshift EXR, 2018–2019 Alta Redshift MXR
Alta Motors recall for electrical system, reported to NHTSA on Jul 31, 2018, covering about 215 vehicles.
The problem
Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
The risk
A motorcycle stall can increase the risk of a crash.
The fix
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Alta Motors |
|---|---|
| Component | Electrical System › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 18V502000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 18V-502?
Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
How is recall 18V-502 fixed?
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.