Recall 18V-423: 2016–2017 E-One Cyclone II

The problem

E-One Incorporated (E-One) is recalling certain 2016-2017 E-One Cyclone II SP-10 emergency vehicles equipped with a 100 foot steel rear mount platform aerial device. Over time, movement of the bucket on the aerial ladder may cause stress fractures in the ladder tubing, compromising the integrity of the aerial device.

The risk

Stress fractures in the aerial device may result in the ladder failing, increasing the risk of injury of the bucket occupant.

The fix

E-One has notified owners, and dealers will either repair or replace the affected ladder sections, free of charge. The recall began on July 10, 2018. Owners may contact E-One customer service at 1-352-861-1122.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 18V-423?

E-One Incorporated (E-One) is recalling certain 2016-2017 E-One Cyclone II SP-10 emergency vehicles equipped with a 100 foot steel rear mount platform aerial device. Over time, movement of the bucket on the aerial ladder may cause stress fractures in the ladder tubing, compromising the integrity of the aerial device.

How is recall 18V-423 fixed?

E-One has notified owners, and dealers will either repair or replace the affected ladder sections, free of charge. The recall began on July 10, 2018. Owners may contact E-One customer service at 1-352-861-1122.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.