Recall 18V-396: 2018 Dodge Journey

Chrysler (FCA US LLC) recall for visibility, reported to NHTSA on Jun 14, 2018, covering about 1,741 vehicles.

NHTSA number
18V-396
Report date
Jun 14, 2018
Vehicles affected
1,741
Owners notified
Aug 2, 2018

The problem

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The risk

If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.

The fix

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerChrysler (FCA US LLC)
ComponentVisibility › Rearview Mirrors/Devices
Recall started bythe manufacturer
NHTSA campaign number18V396000

Vehicles in this recall

VehicleModel years
Dodge Journey2018All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 18V-396?

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

How is recall 18V-396 fixed?

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.