Recall 18V-309: 2012–2016 MCI D4000, 2012–2015 MCI D4000ISTV and 3 more
Motor Coach Industries recall for engine and engine cooling, reported to NHTSA on May 13, 2018, covering about 1,123 vehicles.
The problem
Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
The risk
If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
The fix
MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Motor Coach Industries |
|---|---|
| Component | Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe Engine and Engine Cooling › Exhaust System |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 18V309000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| MCI D4000 | 2012, 2013, 2014, 2015, 2016 | All years |
| MCI D4000ISTV | 2012, 2013, 2014, 2015 | All years |
| MCI D4005 | 2012, 2013, 2014, 2015, 2016 | All years |
| MCI D4500 | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| MCI D4505 | 2011, 2012, 2013, 2014, 2015 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 18V-309?
Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
How is recall 18V-309 fixed?
MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.