Recall 18V-001: 2012–2018 Carado Axion, 2012–2018 Carado Banff and 12 more
Erwin Hymer Group North America, Inc. recall for equipment, reported to NHTSA on Jan 2, 2018, covering about 5,185 vehicles.
The problem
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
The risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The fix
Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Erwin Hymer Group North America, Inc. |
|---|---|
| Component | Equipment |
| Recall started by | the manufacturer |
| NHTSA campaign number | 18V001000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Carado Axion | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Carado Banff | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Hymer Aktiv | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Hymer Aktiv 2.0 | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Hymer Sonne | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Roadtrek CS Adventurous | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Roadtrek E-Trek | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Roadtrek RS Adventurous | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Roadtrek Simplicity | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Roadtrek Simplicity SRT | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Roadtrek SS Agile | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Roadtrek Zion | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Roadtrek Zion SRT | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Sunlight Van One | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 18V-001?
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
How is recall 18V-001 fixed?
Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.