Recall 17V-701: 2018 Subaru Crosstrek

Subaru of America, Inc. recall for service brakes, reported to NHTSA on Nov 7, 2017, covering about 2,367 vehicles.

NHTSA number
17V-701
Report date
Nov 7, 2017
Vehicles affected
2,367
Owners notified
Nov 14, 2017

The problem

Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.

The risk

If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.

The fix

Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerSubaru of America, Inc.
ComponentService Brakes
Vehicle Speed Control › Accelerator Pedal
Recall started bythe manufacturer
NHTSA campaign number17V701000

Vehicles in this recall

VehicleModel years
Subaru Crosstrek2018All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-701?

Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.

How is recall 17V-701 fixed?

Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.