Recall 17V-698: 2015 Phoenix Zeus 300, 2015–2017 Phoenix Zeus 305

Phoenix Motorcars recall for wheels, reported to NHTSA on Nov 3, 2017, covering about 45 vehicles.

NHTSA number
17V-698
Report date
Nov 3, 2017
Vehicles affected
45
Owners notified
Dec 14, 2018

The problem

Phoenix Motorcars (Phoenix) is recalling certain 2015 Zeus 300, and 2015-2017 Zeus 305 shuttle vans built on a Ford E-350 chassis. When the vehicle is fully loaded, it may exceed the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires-Other Than Passenger Cars," and number 120, "Wheels and Rims-Other Than Passenger Cars."

The risk

If the vehicle is loaded to its maximum passenger capacity, the rear tires may fail, increasing the risk of a crash.

The fix

Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. The recall began on December 27, 2017. Owners may contact Phoenix customer service at 1-909-987-0815.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerPhoenix Motorcars
ComponentWheels › Rim
Tires
Recall started bythe manufacturer
NHTSA campaign number17V698000

Vehicles in this recall

VehicleModel years
Phoenix Zeus 3002015All years
Phoenix Zeus 3052015, 2016, 2017All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-698?

Phoenix Motorcars (Phoenix) is recalling certain 2015 Zeus 300, and 2015-2017 Zeus 305 shuttle vans built on a Ford E-350 chassis. When the vehicle is fully loaded, it may exceed the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires-Other Than Passenger Cars," and number 120, "Wheels and Rims-Other Than Passenger Cars."

How is recall 17V-698 fixed?

Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. The recall began on December 27, 2017. Owners may contact Phoenix customer service at 1-909-987-0815.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.