Recall 17V-667: 2018 Crossroads Cruiser, 2017–2018 Crossroads Sunset and 2 more
Keystone RV Company recall for equipment, reported to NHTSA on Oct 20, 2017, covering about 1,697 vehicles.
The problem
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
The risk
If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
The fix
Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Keystone RV Company |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer |
| Recall started by | the manufacturer |
| NHTSA campaign number | 17V667000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Crossroads Cruiser | 2018 | All years |
| Crossroads Sunset | 2017, 2018 | All years |
| Crossroads Volante | 2017, 2018 | All years |
| Crossroads Zinger | 2017, 2018 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 17V-667?
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
How is recall 17V-667 fixed?
Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.