Recall 17V-557: 2015 Eldorado Axess

Eldorado National- California, Inc. recall for suspension, reported to NHTSA on Sep 7, 2017, covering about 41 vehicles.

NHTSA number
17V-557
Report date
Sep 7, 2017
Vehicles affected
41
Owners notified
Nov 7, 2017

The problem

Eldorado National-California, Inc. (Eldorado National) is recalling certain 2015 35-foot and 40-foot Axess transit buses. The front suspension link rod clamps may not be properly torqued, allowing the link rod to loosen.

The risk

A loose link rod can decrease steering ability, increasing the risk of a crash.

The fix

Eldorado National will notify owners, and dealers will inspect the clamp for proper torque, installing new bolts as necessary, free of charge. The recall began on November 7, 2017. Owners may contact Eldorado National customer service at 1-909-591-9557.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerEldorado National- California, Inc.
ComponentSuspension › Front
Recall started bythe manufacturer
NHTSA campaign number17V557000

Vehicles in this recall

VehicleModel years
Eldorado Axess2015All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-557?

Eldorado National-California, Inc. (Eldorado National) is recalling certain 2015 35-foot and 40-foot Axess transit buses. The front suspension link rod clamps may not be properly torqued, allowing the link rod to loosen.

How is recall 17V-557 fixed?

Eldorado National will notify owners, and dealers will inspect the clamp for proper torque, installing new bolts as necessary, free of charge. The recall began on November 7, 2017. Owners may contact Eldorado National customer service at 1-909-591-9557.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.