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Recall 17V-550: 2016–2017 Metro Link 28SH, 2016–2017 Metro Link 28WC

Metro Worldwide, LLC recall for equipment, reported to NHTSA on Sep 1, 2017, covering about 18 vehicles.

NHTSA number
17V-550
Report date
Sep 1, 2017
Vehicles affected
18
Owners notified
Sep 15, 2017

The problem

Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

The risk

Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.

The fix

Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMetro Worldwide, LLC
ComponentEquipment › Other › Labels
Recall started bythe manufacturer
NHTSA campaign number17V550000

Vehicles in this recall

VehicleModel years
Metro Link 28SH2016, 2017All years
Metro Link 28WC2016, 2017All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-550?

Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

How is recall 17V-550 fixed?

Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.