Recall 17V-506: 2016–2017 Mercedes-Benz AMG GLE43

Mercedes-Benz USA, LLC. recall for electrical system, reported to NHTSA on Aug 14, 2017, covering about 12,322 vehicles.

NHTSA number
17V-506
Report date
Aug 14, 2017
Vehicles affected
12,322
Owners notified
Sep 18, 2017

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.

The risk

If the engine shuts down, there is increased the risk of a crash.

The fix

MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMercedes-Benz USA, LLC.
ComponentElectrical System › Software
Engine and Engine Cooling › Engine
Recall started bythe manufacturer
NHTSA campaign number17V506000

Vehicles in this recall

VehicleModel years
Mercedes-Benz AMG GLE432016, 2017All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-506?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.

How is recall 17V-506 fixed?

MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.