Recall 17V-446: 2016 Starcraft Quest

Forest River, Inc. recall for power train, reported to NHTSA on Jul 14, 2017, covering about 2 vehicles.

NHTSA number
17V-446
Report date
Jul 14, 2017
Vehicles affected
2
Owners notified
Jul 25, 2017

The problem

Forest River, Inc. (Forest River) is recalling certain 2016 StarCraft Quest school buses built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

The risk

If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.

The fix

Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on July 25, 2017. Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 5-07142017-0481.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerForest River, Inc.
ComponentPower Train › Driveline › Driveshaft
Recall started bythe manufacturer
NHTSA campaign number17V446000

Vehicles in this recall

VehicleModel years
Starcraft Quest2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-446?

Forest River, Inc. (Forest River) is recalling certain 2016 StarCraft Quest school buses built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

How is recall 17V-446 fixed?

Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on July 25, 2017. Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 5-07142017-0481.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.