Recall 17V-430: 2017–2018 Forest River Crossfit, 2017 Forest River Rockport and 4 more

Forest River, Inc. recall for power train, reported to NHTSA on Jul 6, 2017, covering about 557 vehicles.

NHTSA number
17V-430
Report date
Jul 6, 2017
Vehicles affected
557
Owners notified
Aug 28, 2017

The problem

Forest River, Inc. (Forest River) is recalling certain 2017 Glaval Commute; 2017-2018 Crossfit; 2016-2017 Starcraft Candidate II and Prodigy Bus; 2015-2017 Starcraft Starlite recreational transit buses; and one 2017 Rockport work truck. These vehicles were built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

The risk

If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.

The fix

Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on August 28, 2017. Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 5.35.225-0461.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerForest River, Inc.
ComponentPower Train › Driveline › Driveshaft
Recall started bythe manufacturer
NHTSA campaign number17V430000

Vehicles in this recall

VehicleModel years
Forest River Crossfit2017, 2018All years
Forest River Rockport2017All years
Glaval Commute2017All years
Starcraft Candidate II2016, 2017All years
Starcraft Prodigy Bus2016, 2017All years
Starcraft Starlite2015, 2016, 2017All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-430?

Forest River, Inc. (Forest River) is recalling certain 2017 Glaval Commute; 2017-2018 Crossfit; 2016-2017 Starcraft Candidate II and Prodigy Bus; 2015-2017 Starcraft Starlite recreational transit buses; and one 2017 Rockport work truck. These vehicles were built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

How is recall 17V-430 fixed?

Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on August 28, 2017. Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 5.35.225-0461.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.