Recall 17V-404: 2016–2017 Buick Envision

General Motors LLC recall for equipment, reported to NHTSA on Jun 27, 2017, covering about 768 vehicles.

NHTSA number
17V-404
Report date
Jun 27, 2017
Vehicles affected
768
Owners notified
Jul 27, 2017

The problem

General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

The risk

If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash.

The fix

GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerGeneral Motors LLC
ComponentEquipment
Seats › Front Assembly › Head Restraint
Recall started bythe manufacturer
NHTSA campaign number17V404000

Vehicles in this recall

VehicleModel years
Buick Envision2016, 2017All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-404?

General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

How is recall 17V-404 fixed?

GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.