Recall 17V-363: 2010–2017 Eldorado Amerivan 10

Eldorado Mobility recall for suspension, reported to NHTSA on Jun 2, 2017, covering about 240 vehicles.

NHTSA number
17V-363
Report date
Jun 2, 2017
Vehicles affected
240
Owners notified
Aug 14, 2017

The problem

ElDorado Mobility is recalling certain 2010-2017 Amerivan in heavier duty cycles or with higher mileage that the Suspension Air Bag does not meet current integrity standards. The rear suspension air bags may fail unexpectedly.

The risk

A loss of rear suspension from air bag failure can adversely affect the control of the vehicle, increasing the risk of a crash.

The fix

ElDorado Mobility will inspect and repair the rear suspension air bags, free of charge. The recall began on August 14, 2017. Owners may contact ElDorado Mobility customer service at 1-866-392-6300.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerEldorado Mobility
ComponentSuspension › Rear › Springs › Air Suspension System › Springs/Bags
Recall started bythe manufacturer
NHTSA campaign number17V363000

Vehicles in this recall

VehicleModel years
Eldorado Amerivan 102010, 2011, 2012, 2013, 2014, 2015, 2016, 2017All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-363?

ElDorado Mobility is recalling certain 2010-2017 Amerivan in heavier duty cycles or with higher mileage that the Suspension Air Bag does not meet current integrity standards. The rear suspension air bags may fail unexpectedly.

How is recall 17V-363 fixed?

ElDorado Mobility will inspect and repair the rear suspension air bags, free of charge. The recall began on August 14, 2017. Owners may contact ElDorado Mobility customer service at 1-866-392-6300.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.