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Recall 17V-241: 2016 Mercedes-Benz AMG GL63, 2016 Mercedes-Benz AMG GLE43 and 13 more

Mercedes-Benz USA, LLC. recall for steering, reported to NHTSA on Apr 11, 2017, covering about 58,323 vehicles.

NHTSA number
17V-241
Report date
Apr 11, 2017
Vehicles affected
58,323
Owners notified
Sep 29, 2017

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

The risk

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMercedes-Benz USA, LLC.
ComponentSteering › Electric Power Assist System
Recall started bythe manufacturer
NHTSA campaign number17V241000

Vehicles in this recall

VehicleModel years
Mercedes-Benz AMG GL632016All years
Mercedes-Benz AMG GLE432016All years
Mercedes-Benz AMG GLE632016All years
Mercedes-Benz AMG GLS632017All years
Mercedes-Benz E3002017All years
Mercedes-Benz E4002016All years
Mercedes-Benz GL3502016, 2017All years
Mercedes-Benz GL4502016, 2017All years
Mercedes-Benz GL5502016, 2017All years
Mercedes-Benz GLE300D2016All years
Mercedes-Benz GLE3502016All years
Mercedes-Benz GLE350D2016All years
Mercedes-Benz GLE4002016All years
Mercedes-Benz GLE550E2016All years
Mercedes-Benz GLE63S2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-241?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

How is recall 17V-241 fixed?

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.