Recall 17V-231: 2013–2016 E-One Cyclone II, 2014–2016 E-One Quest and 1 more

E-One Incorporated recall for suspension, reported to NHTSA on Apr 5, 2017, covering about 29 vehicles.

NHTSA number
17V-231
Report date
Apr 5, 2017
Vehicles affected
29
Owners notified
May 5, 2017

The problem

E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

The risk

A separated ball joint can cause a loss of steering control, increasing the risk of a crash.

The fix

E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerE-One Incorporated
ComponentSuspension › Front › Control Arm › Lower Ball Joint
Suspension › Front › Control Arm › Upper Ball Joint
Recall started bythe manufacturer
NHTSA campaign number17V231000

Vehicles in this recall

VehicleModel years
E-One Cyclone II2013, 2014, 2015, 2016All years
E-One Quest2014, 2015, 2016All years
E-One Typhoon2013, 2014, 2015, 2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-231?

E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

How is recall 17V-231 fixed?

E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.