Recall 17V-231: 2013–2016 E-One Cyclone II, 2014–2016 E-One Quest and 1 more
E-One Incorporated recall for suspension, reported to NHTSA on Apr 5, 2017, covering about 29 vehicles.
The problem
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The fix
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | E-One Incorporated |
|---|---|
| Component | Suspension › Front › Control Arm › Lower Ball Joint Suspension › Front › Control Arm › Upper Ball Joint |
| Recall started by | the manufacturer |
| NHTSA campaign number | 17V231000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| E-One Cyclone II | 2013, 2014, 2015, 2016 | All years |
| E-One Quest | 2014, 2015, 2016 | All years |
| E-One Typhoon | 2013, 2014, 2015, 2016 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 17V-231?
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
How is recall 17V-231 fixed?
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.