Recall 17V-177: 2009 Mercedes Benz C350, 2016 Mercedes-Benz AMG GT S and 14 more
Mercedes-Benz USA, LLC. recall for electrical system, reported to NHTSA on Mar 14, 2017, covering about 51 vehicles.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
The risk
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
The fix
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC. |
|---|---|
| Component | Electrical System › Software Air Bags › Frontal › Sensor/Control Module-Inactive |
| Recall started by | the manufacturer |
| NHTSA campaign number | 17V177000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes Benz C350 | 2009 | All years |
| Mercedes-Benz AMG GT S | 2016 | All years |
| Mercedes-Benz C250 | 2013 | All years |
| Mercedes-Benz C300 | 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Mercedes-Benz CLA250 | 2016 | All years |
| Mercedes-Benz CLS550 | 2012, 2014 | All years |
| Mercedes-Benz E350 | 2012, 2013, 2014, 2015, 2016 | All years |
| Mercedes-Benz G63 | 2013 | All years |
| Mercedes-Benz GL450 | 2016, 2017 | All years |
| Mercedes-Benz GLC300 | 2016 | All years |
| Mercedes-Benz GLE300D | 2016 | All years |
| Mercedes-Benz GLK350 | 2014 | All years |
| Mercedes-Benz ML350 | 2012, 2013, 2014 | All years |
| Mercedes-Benz S550 | 2015 | All years |
| Mercedes-Benz SL550 | 2014 | All years |
| Mercedes-Benz SL63 | 2017 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 17V-177?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
How is recall 17V-177 fixed?
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.