Recall 16V-836: 2008–2017 Volvo Bus 9700

Volvo Bus Corporation recall for electrical system, reported to NHTSA on Nov 18, 2016, covering about 583 vehicles.

NHTSA number
16V-836
Report date
Nov 18, 2016
Vehicles affected
583
Owners notified
Dec 20, 2016

The problem

Volvo Bus Corporation (Volvo Bus) is recalling certain model year 2008-2017 9700 buses manufactured January 7, 2008, to August 25, 2016. The affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.

The risk

An unexpected engine shutdown increases the risk of a crash.

The fix

Volvo Bus will notify owners, and dealers will replace the existing relay with a larger, more robust, relay, free of charge. The recall began on December 20, 2016. Owners may contact Volvo Bus customer service at 1-877-773-8678. Volvo Bus' number for this recall is SR16-86.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerVolvo Bus Corporation
ComponentElectrical System › Wiring › Fuses and Circuit Breakers
Power Train › Automatic Transmission
Engine and Engine Cooling › Engine › Diesel
Recall started bythe manufacturer
NHTSA campaign number16V836000

Vehicles in this recall

VehicleModel years
Volvo Bus 97002008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 16V-836?

Volvo Bus Corporation (Volvo Bus) is recalling certain model year 2008-2017 9700 buses manufactured January 7, 2008, to August 25, 2016. The affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.

How is recall 16V-836 fixed?

Volvo Bus will notify owners, and dealers will replace the existing relay with a larger, more robust, relay, free of charge. The recall began on December 20, 2016. Owners may contact Volvo Bus customer service at 1-877-773-8678. Volvo Bus' number for this recall is SR16-86.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.