Recall 16V-797: 2016 Chevrolet LOW Cab Forward 3500, 2016 Chevrolet LOW Cab Forward 4500 and 2 more

Isuzu Technical Center of America, Inc. recall for vehicle speed control, reported to NHTSA on Nov 2, 2016, covering about 25,018 vehicles.

NHTSA number
16V-797
Report date
Nov 2, 2016
Vehicles affected
25,018
Owners notified
Nov 9, 2016

The problem

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position. Note: In gasoline models only.

The risk

A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.

The fix

Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerIsuzu Technical Center of America, Inc.
ComponentVehicle Speed Control › Accelerator Pedal
Recall started bythe manufacturer
NHTSA campaign number16V797000

Vehicles in this recall

VehicleModel years
Chevrolet LOW Cab Forward 35002016All years
Chevrolet LOW Cab Forward 45002016All years
Isuzu NPR2014, 2015, 2016All years
Isuzu NPR HD2014, 2015, 2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 16V-797?

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position. Note: In gasoline models only.

How is recall 16V-797 fixed?

Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.