Recall 16V-605: 2010–2016 Road Rescue Duramedic, 2010–2016 Road Rescue Metromedic and 4 more
REV Ambulance Group Orlando, INC. recall for electrical system, reported to NHTSA on Aug 17, 2016, covering about 172 vehicles.
The problem
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicle, Ultramedic, Promedic, Duramedic, Metromedic and Transmedic emergency vehicles manufactured January 1, 2010, to May 1, 2016. These vehicles are equipped with certain Class 1 ES-Key power control modules manufactured by Hale Products. The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.
The risk
A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. A short circuit may also increase the risk of a fire.
The fix
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com. REV's number for this recall is Recall #16-E038.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | REV Ambulance Group Orlando, INC. |
|---|---|
| Component | Electrical System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 16V605000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Road Rescue Duramedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Road Rescue Metromedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Road Rescue Promedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Road Rescue Specialty Vehicle | 2010, 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Road Rescue Transmedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Road Rescue Ultramedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 16V-605?
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicle, Ultramedic, Promedic, Duramedic, Metromedic and Transmedic emergency vehicles manufactured January 1, 2010, to May 1, 2016. These vehicles are equipped with certain Class 1 ES-Key power control modules manufactured by Hale Products. The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.
How is recall 16V-605 fixed?
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com. REV's number for this recall is Recall #16-E038.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.