Recall 16V-544: 2011–2016 Ferrara Cinder, 2011–2016 Ferrara Igniter and 2 more
Ferrara Fire Apparatus, Inc. recall for electrical system, reported to NHTSA on Jul 20, 2016, covering about 24 vehicles.
The problem
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The fix
Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Ferrara Fire Apparatus, Inc. |
|---|---|
| Component | Electrical System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 16V544000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Ferrara Cinder | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Ferrara Igniter | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Ferrara Inferno | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
| Ferrara Intruder | 2011, 2012, 2013, 2014, 2015, 2016 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 16V-544?
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
How is recall 16V-544 fixed?
Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.