Recall 16V-411: 2015 Glaval Bus Synergy
Forest River, Inc. recall for steering, reported to NHTSA on Jun 8, 2016, covering about 2 vehicles.
The problem
Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Synergy transit buses manufactured March 23, 2015, to April 29, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.
The risk
The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.
The fix
Forest River will notify owners, and Freightliner dealers will inspect and replace the steering box, as necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Forest River customer service at 1-574-262-2212 or Freightliner customer service at 1-800-547-0712. Forest River's number for this recall is 35-06022016-0207.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Forest River, Inc. |
|---|---|
| Component | Steering |
| Recall started by | the manufacturer |
| NHTSA campaign number | 16V411000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 16V-411?
Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Synergy transit buses manufactured March 23, 2015, to April 29, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.
How is recall 16V-411 fixed?
Forest River will notify owners, and Freightliner dealers will inspect and replace the steering box, as necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Forest River customer service at 1-574-262-2212 or Freightliner customer service at 1-800-547-0712. Forest River's number for this recall is 35-06022016-0207.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.