Recall 16V-395: 1998, 2000–2002 Thomas SAF-T-Liner Conventional, 1998–1999 Thomas Vista and 7 more
Daimler Trucks North America LLC recall for structure, reported to NHTSA on Jun 2, 2016, covering about 24,698 vehicles.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Liner HDX. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
The risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
The fix
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Daimler Trucks North America LLC |
|---|---|
| Component | Structure › Body › Door |
| Recall started by | the manufacturer |
| NHTSA campaign number | 16V395000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Thomas SAF-T-Liner Conventional | 1998, 2000, 2001, 2002 | All years |
| Thomas Vista | 1998, 1999 | All years |
| Thomas Built Buses Conventional | 1999 | All years |
| Thomas Built Buses SAF-T-Liner C2 | 2013, 2014, 2015, 2016, 2017 | All years |
| Thomas Built Buses SAF-T-Liner ER | 2000, 2001, 2002 | All years |
| Thomas Built Buses SAF-T-Liner FS65 | 2003 | All years |
| Thomas Built Buses SAF-T-Liner HDX | 2013, 2014, 2015, 2016, 2017 | All years |
| Thomas Built Buses SAF-T-Liner MVP-EF | 2000, 2001, 2002 | All years |
| Thomas Built Buses SAF-T-Liner MVP-ER | 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 16V-395?
Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Liner HDX. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
How is recall 16V-395 fixed?
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.